939bit Privacy Policy

939bit is an internationally licensed online casino and sports betting platform operating at the domain 939bit.net. For the purposes of this Privacy Policy, 939bit is the data controller in respect of all personal information collected from players using the Platform.

We are committed to handling your personal data responsibly and in accordance with internationally recognised data protection standards. If you have any questions about this Privacy Policy or about how 939bit processes your personal information, please refer to Section 15 for contact details.

939bit collects the following categories of personal information from players:

2.1 Identity & Contact Information

• Full legal name (as per CNIC or other government-issued identity document)
• Date of birth (for age verification — must be 21 or older)
• Pakistani mobile number (Jazz, Telenor, Zong, Ufone, or Warid)
• Email address
• Residential address

2.2 Identity Verification (KYC) Documents

• Copy of CNIC (Computerised National Identity Card), passport, or other accepted government-issued photo ID
• Proof of address documents (where required for enhanced due diligence)
• Selfie or live verification image (where biometric verification is requested)

2.3 Financial Information

• JazzCash or EasyPaisa mobile wallet number associated with your account
• HBL, UBL, or Meezan Bank account details used for PKR transfers
• Transaction history — deposits, withdrawals, wagering activity, bonus usage

2.4 Technical & Usage Data

• IP address and approximate geographic location (city/region level only)
• Device type, operating system, and browser version
• Session logs including login timestamps and session durations
• Game activity logs — games played, bet amounts, outcomes
• Platform navigation data collected via cookies and analytics

2.5 Support Communications

• Records of live chat conversations with 939bit support staff
• Email correspondence with 939bit
• Complaint and dispute records

939bit collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or update your account profile;
• Automatically via the Platform — technical and usage data is collected automatically when you access 939bit.net through cookies, session tracking, and server logs;
• From third-party payment providers — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank may share transaction confirmation data with 939bit to verify successful deposits and authorise withdrawals;
• From identity verification partners — where 939bit uses a third-party KYC verification service, that service may process your identity documents on our behalf and return a verification result to us;
• From fraud and security services — 939bit uses automated fraud detection tools that may cross-reference login patterns against known risk indicators.

939bit uses your personal data for the following purposes:

939bit processes your personal data under the following legal bases:

• Contract performance: Processing necessary to fulfil the account agreement between you and 939bit, including account operation, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable anti-money laundering regulations, licensing conditions, and age verification requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics — where these interests are not overridden by your privacy rights;
• Consent: Processing for optional purposes such as promotional marketing communications, where you have explicitly opted in. You may withdraw consent at any time.

939bit shares your personal information only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum payment data required to process your PKR deposits and withdrawals;
• KYC/identity verification partners: Where a third-party identity verification service is used, your KYC documents are processed by that service on 939bit's behalf under a data processing agreement;
• Fraud prevention services: Anonymised or hashed technical data may be shared with fraud detection service providers solely for the purpose of protecting the security of the Platform;
• Licensing authority: 939bit's international gaming licensing authority may require access to certain player data for regulatory compliance purposes;
• Legal and law enforcement: Where required by a valid court order, government authority request, or applicable law, 939bit may disclose personal data to the relevant authority;
• Business transfers: In the event of a merger, acquisition, or sale of 939bit's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

939bit retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, subject to the following minimum retention periods required by our licensing obligations:

• Account and identity data: Retained for a minimum of 5 years from the date of account closure;
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in compliance with anti-money laundering regulations;
• KYC documents: Retained for the duration of the account relationship and for a minimum of 5 years following account closure;
• Support communications: Retained for a minimum of 3 years from the date of the communication;
• Technical and usage logs: Typically retained for 12 months from collection, unless required for an active dispute or investigation.

Following the expiry of applicable retention periods, your personal data will be securely deleted or anonymised in a manner that prevents re-identification.

You have the following rights in relation to the personal data 939bit holds about you. To exercise any of these rights, contact 939bit via live chat or at the email address in Section 15. We will respond within 30 days at no charge.

939bit uses cookies and similar technologies on the Platform for the following purposes:

• Essential cookies: Required for basic Platform functionality including user session management, login state persistence, and security token handling. These cannot be disabled without impairing Platform use;
• Analytics cookies: Anonymous usage data collected via first-party analytics tools to understand how players navigate 939bit and improve the Platform experience. This data is not linked to your identity;
• Preference cookies: Store your Platform preferences such as language settings and responsible gaming tool configurations.

939bit does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the 939bit Platform.

939bit implements a layered security framework to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• TLS 1.3 encryption for all data in transit between your device and 939bit's servers;
• AES-256 encryption for personal and financial data stored in 939bit's databases;
• Role-based access controls ensuring that only authorised staff with a legitimate operational need can access player data;
• Multi-factor authentication requirements for all 939bit staff accessing internal systems containing player data;
• Regular penetration testing conducted by independent security professionals to identify and remediate vulnerabilities;
• 24/7 intrusion detection monitoring on all systems holding player data;
• Encrypted, access-controlled document vault for KYC documents and identity verification materials.

As an internationally licensed gaming platform, 939bit's servers and operational infrastructure may be located in jurisdictions outside of Pakistan. Where your personal data is transferred to a jurisdiction that does not provide the same level of data protection as the country in which you reside, 939bit implements appropriate safeguards to ensure your data remains protected, including:

• Contractual data protection clauses with all third-party service providers and data processors;
• Transfer only to jurisdictions or service providers with demonstrably adequate data protection standards;
• Regular assessment of third-party data processor compliance with agreed security standards.

The 939bit Platform is strictly for individuals aged 21 years or older. 939bit does not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by a person under 21, we will immediately close the account and delete all associated personal data, subject to any retention obligations under applicable anti-money laundering regulations.

If you have reason to believe that a minor is using the 939bit Platform, please contact us immediately via the channels listed in Section 15. 939bit takes underage gambling prevention seriously and will act promptly on any report received.

939bit may send you promotional communications about bonuses, new games, PSL betting promotions, and platform features via your registered email address or Pakistani mobile number — but only if you have given explicit consent to receive such communications during registration or via your Account Settings.

You may withdraw your marketing consent at any time by:

• Clicking the "Unsubscribe" link in any promotional email from 939bit;
• Updating your communication preferences in Account Settings;
• Contacting 939bit support via live chat or email with your unsubscribe request.

Please note that withdrawing marketing consent does not affect 939bit's right to send you essential transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are necessary for the operation of your account.

939bit reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform developments. The "Effective Date" at the top of this page indicates when the most recent version came into force.

Where material changes are made — such as changes to the purposes for which we process your data or to the third parties with whom we share data — 939bit will notify registered players via email and via a prominent notice on the Platform at least 30 days before the changes take effect.

Your continued use of the 939bit Platform following notification of a Privacy Policy update constitutes your acceptance of the revised terms. If you do not accept the updated Privacy Policy, you may request account closure and withdrawal of any remaining Real Money Balance, subject to completion of any pending wagering requirements or verification procedures.

For any questions, concerns, or requests relating to this Privacy Policy or the way 939bit handles your personal data, please contact us through the following channels:

When submitting a data protection request, please include your registered account username and a clear description of the specific right you wish to exercise (e.g., "I request a copy of all personal data 939bit holds about me"). 939bit may request additional identity verification before fulfilling data access or deletion requests to ensure your data is released only to you.